A queue derived from the facts of each record will beat a dashboard whose thresholds someone configured once and forgot.

One central function computes severity from the record: a person is waiting, a transaction is blocked, a promise is about to be missed.

Items surfaced on open, against the count a badge-driven CRM shows.

Five items, ranked, against eighty-four badges.

Adopted. The morning brief is capped at five and folds the rest below.